NEW on-site collection concept at 360Grad Pharmacy: Find out now →

Shipping and payment

Sub text here

Transport and return of goods

All drugs (especially prescription drugs, including cannabis flowers) are legally excluded from reimbursement. Please see our cancellation policy for further information.
Send your prescription to the following address:

360Grad-Apotheke
Bonner Str. 237
40589 Düsseldorf

We will pay the postage for you. Please use our envelope, which you can print in PDF format here.
We will be happy to email you the current price of your medication (if available).

Our shipping costs are as follows:

For deliveries via DHL, we charge a shipping fee of €9.99 for orders between €0 and €100. For orders between €100 and €200, the shipping fee is €5.99. Orders with a value of more than 200 € will be shipped free of charge.

In the case of GO, the shipping charge for orders from 0 € to 100 € is 13,99 €. For orders between 100 € and 200 € the shipping fee is 9,99 €. Orders with a value of over 200 € are shipped free of charge.
Of course, you can also pick up your medication directly from our pharmacy upon presentation of the original prescription. To ensure that we have the type you require in stock, please contact us in advance. We will let you know when your order will be ready for collection so you don't have to wait.


How to find us:
360Grad-Apotheke
Bonner Str. 237
40589 Düsseldorf

(approx. 200 m behind the entrance to the industrial zone)

Our opening hours:
Mon, Tue, Wed, Thu, Fri: 10.00 - 16.00
Sat + Sun: closed
As cannabis flowers and extracts are prescription medicines, we are obliged to ensure that the products are delivered to the correct person. Therefore, we check your identity when the shipment arrives at your address through our shipping service provider.

DELIVERY VIA DHL IDENT-CHECK

DHL IDENT-CHECK is DHL's reliable service that ensures your order is delivered to the right person and that your identity and age are verified.

Benefits:

- Reliable and individual delivery
- Ensures that the shipment is forwarded only to the intended recipient

What needs to be taken into account?
1. You need a valid ID

2. When you place an order, you specify who is to receive the order and only this person can then receive the order.

3. upon receipt of the parcel, check its integrity! Refuse to accept an opened or damaged parcel.

Please note that in the case of a shipment that is intended for transportation, it must be accepted:
When shipping with DHL Ident-Check, in accordance with DHL guidelines (for technical reasons), only German identity documents are accepted for identification purposes.

What happens if I miss a delivery?
Your parcel will be delivered to a DHL office where you can collect it.

Payment options

You can pay conveniently and easily by debit/credit card or invoice.
Medical cannabis delivered to your home. Get your cannabis prescription filled at our cannabis dispensary.
CONTACT
Naturecan LTD Bank Chambers,
St. Petersgate, Stockport,
England SK1 1AR

EU Phone number: 0203 808 6988

Operating hours: 9am - 5pm, Monday to Friday
Naturecan LTD Bank Chambers, St. Petersgate, Stockport, England SK1 1AR